InterMedi@ Marketing Solutions is among the most experienced contact center outsource providers in the world. Founded in 1983, InterMedi@ has been at the forefront of the contact center industry for the three decades. During this time, the company has handled more than 200 million calls supporting a number of Fortune 500 companies primarily in the governmental, telecommunications, insurance, healthcare, banking, travel & hospitality, infomercial, and pharmaceutical industries. These experiences are deeply embedded within our people, processes and technology.
InterMedi@'s niche in the contact center industry has been the creation and administration of highly customized sales and service solutions that become credible, seamless extensions of our client's brands. Most often the products and services supported are complex, and/or technical in nature and require a higher agent skill set and comprehensive training.